FAQ

Your experience will begin right at your booking time so plan accordingly!

A live host will greet you when you join your meeting via your Zoom link and will guide you through the entire experience.

You will be divided into 4-8 person teams depending on group size.

Everyone who is in the same room will have to be on the same team so plan accordingly.

Absolutely! Please note that our game times are in PST only and our games are only offered in English.

A computer (no mobile or tablet) that can host Zoom with chat function enabled and an updated browser (Chrome, Safari, or Edge) that can load external websites & Google Drive with all ad-blockers and VPNs turned off. Camera, microphone, and mouse/trackpad are optional.

Players will be assigned to teams randomly and the teams will be numbered as Team 1

Finish times are tracked and standings will be announced during the wrap up after game play has ended.

Each virtual escape room is a unique experience designed to promote team-building and logical reasoning through puzzles and storytelling.
Groups will be assigned a host who will coordinate the game and provide players with a private link and password to begin. Players will advance by navigating through linear obstacles to eventually achieve an “end” screen. The group’s host will monitor progress regularly and can be contacted at any time for assistance!

At the end, we will take a group photo and the Host will log off, leaving the Zoom room to you to debrief!

It is easy to accommodate late players as long as they are ticketed!

Due to our booking schedule we are only able to offer 60-minute experiences.

All sales are final and there are no refunds for unused tickets.

You may add additional players upon arrival to your virtual room. We will follow up after your game via email for payment! If your numbers could increase on game day by more than 30, please reach out to [email protected]